As of: August 2026
These terms and conditions apply to all contracts for consulting and development services between Rheono, owner Samir Abis, Daimlerstr. 5E, 76669 Bad Schönborn, Germany (hereinafter "Provider"), and its clients (hereinafter "Client").
The Provider offers AI integration, ops automation, supplier data and catalog integration, e-invoicing compliance, GDPR and cookie compliance, AI content pipelines, and web and product builds. The type and scope of each engagement are defined by the respective offer and the agreed project documents.
Each service description is non-binding until the order is confirmed in writing (e-mail is sufficient). The contract is based on the Provider's written offer, including scope, price, and timeline. Any scope changes are documented in a separate written agreement.
Agreed prices are exclusive of statutory sales tax. Invoices are due within 14 days of the invoice date without deduction. Retainer fees are payable monthly in advance. In case of late payment, the Provider may suspend work until the outstanding amounts are settled.
The Client provides all information, access, data, and approvals required for the services in a timely and usable form. Delays caused by the Client's failure to cooperate in time entitle the Provider to an appropriate extension of deadlines and compensation for the additional work caused.
Upon full payment of the agreed price, the Client is granted all usage rights to the deliverables created for it (code, documentation, designs) necessary for operation and further use. The Provider may use anonymized project examples for reference purposes unless the Client objects in writing.
Both parties are committed to treating all confidential information learned in the course of the cooperation as confidential and using it only for the performance of the contract. This obligation survives the end of the contract for three years.
The Provider is liable without limitation for intent, gross negligence, injury to life, body, or health, and breach of essential contractual obligations (cardinal duties). Otherwise, liability is limited to compensation for foreseeable, contract-typical damage, up to a maximum of the fee of the affected engagement. Liability for damage to life, body, or health is not affected by this limitation.
Retainer contracts may be terminated by both parties with 30 days' written notice to the end of a calendar month. Services rendered up to the termination are to be paid in full.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The exclusive court of jurisdiction for all disputes arising from this contract is the seat of the Provider, to the extent legally permissible. If individual provisions of these terms are or become invalid, the remainder of the contract remains in effect.